Effective November 1, 2026

Privacy Policy

Information we collect

We collect account and contact information; company, operator, staff, load, rate confirmation, POD, invoice, factoring, statement, expense, tax-profile, support, subscription, connected-email, device, session, and audit information needed to operate BOPTT. The mobile app uses your camera or photo library only when you choose to add paperwork such as a proof of delivery.

How we use information

We use information to provide and secure the service, authenticate users, isolate company workspaces, deliver documents and messages at your direction, process subscriptions, provide support, prevent fraud, maintain audit records, comply with law, and improve reliability.

How we disclose information

We disclose information to authorized users in your company; recipients you direct us to contact, including factoring companies; service providers supporting hosting, authentication, storage, email, mapping, and payments; and authorities when legally required. We do not sell personal information for money.

Google user data

When you connect Google, BOPTT uses the authorized Gmail sending permission only to send factoring packages you approve. BOPTT does not use Google user data for advertising, does not sell it, and does not allow people to read your inbox. You may disconnect Google from BOPTT settings or your Google Account permissions.

Retention and choices

We retain information while an account is active and afterward as reasonably needed for customer instructions, legal obligations, dispute resolution, fraud prevention, backups, and legitimate business records. You may request access, correction, deletion, or export by contacting us. You can delete your company or operator account in the app or on the website, or ask us to, as described on the account deletion page. Operators can edit the name, address and filing type on their W-9 and certify it again; the tax ID (SSN or EIN) is locked and can change only when the filing type changes, and a typo in it can be corrected by contacting us.

If a company owner deletes a company, the company is deactivated immediately and its data is kept for 7 days so the owner can reactivate it. After 7 days we permanently delete the company’s records, its stored documents, the sign-ins that belong only to that company, and our backup copies of its documents. Routine system backups are overwritten on their normal cycle, and we may keep limited records where the law requires.

Security and children

We use administrative, technical, and organizational safeguards appropriate to the information processed, but no system is completely secure. BOPTT is a business service and is not intended for children under 18.

Contact BOPTT

Privacy questions and requests may be sent to contact@boptt.com.