Company owners: delete your company
In the BOPTT app or at app.boptt.com, sign in as the owner, open Settings, then Danger zone, type DELETE and confirm.
- The company is deactivated right away: nobody on your team can sign in, and your subscription is canceled.
- We keep the data for 7 days so you can change your mind. During that time only the owner can reactivate the company by signing in with their email and password.
- After 7 days we permanently delete the company's records, its stored documents, the sign-ins that belong only to that company, and our backup copies.
Operators: delete your operator account
In the app or on the website, sign in as the operator, open Settings, and choose Delete operator account permanently. This removes your sign-in and your personal operator profile and cannot be undone. Company load and payment history may remain as anonymized business records of the company.
Ask us to delete your account or data
If you cannot sign in, or you want specific data deleted or exported, email contact@boptt.com from the email address on the account, with the subject "Delete my BOPTT account" and the company name. We verify your identity first and tell you when the request is done.
What we may keep
We may keep information we are required or permitted to keep by law, such as payment and tax records and security or audit logs, and anonymized business records. Our Privacy Policy explains retention in full.